Privacy Policy
AgriScape Innovations Company Limited is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or communicate with us.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a) Personal Information
When you use our services, we may collect personal details that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Physical address
- Payment details (only when making purchases or processing service transactions)
- Any additional information submitted through contact forms, inquiries, or direct communication with us
b) Non-Personal Information
This information is collected to help AgriScape Innovations Company Limited improve website performance, enhance user experience, analyze trends, maintain security, and optimize our services. Non-personal information does not directly identify individual users and is used primarily for analytical and operational purposes. We may automatically collect certain technical and usage information when you access our website or services, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited on our website
- Date, time, and duration of visits
- Referral sources and website usage statistics
c) Cookies and Tracking Technologies
AgriScape Innovations Company Limited uses cookies and similar tracking technologies to improve the functionality and performance of our website. These technologies help us enhance your browsing experience, analyze website traffic, remember user preferences, and provide content tailored to your interests. Cookies may also assist in maintaining website security and improving our services. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
2. How We Use Your Information
AgriScape Innovations Company Limited uses the information we collect for purposes including, but not limited to:
Providing and delivering our services
Including irrigation system installation, greenhouse construction, agricultural consultation, soil testing, and other agricultural support services.
Responding to inquiries and customer support
Communicating with you, answering questions, and addressing service requests or concerns.
Service administration
Sending quotations, confirmations, invoices, receipts, appointment reminders, and other service-related updates.
Marketing communications
Sending promotional emails, newsletters, and information about products or services that may interest you, where you have provided consent or where permitted by law. You may opt out at any time.
Improving our website and services
Analyzing website usage, performance, and customer feedback to enhance functionality, user experience, and service quality.
Legal and compliance purposes
Complying with applicable laws and regulations, enforcing our terms, protecting our rights and property, and resolving disputes.
Privacy commitment: We process personal information only where we have a valid legal basis to do so and take reasonable measures to protect it from unauthorized access, disclosure, or misuse.
3. Sharing and Disclosure of Information
AgriScape Innovations Company Limited respects your privacy and does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business and delivering services, such as information technology support providers, payment processors, hosting providers, and other business partners. These parties are authorized to use your information only as necessary to provide services on our behalf.
Legal Compliance
We may disclose personal information when required to do so by law, regulation, court order, or governmental authority, or when we believe such disclosure is necessary to protect our rights, property, safety, or the rights and safety of others.
Business Transactions
In the event of a merger, acquisition, restructuring, financing, or sale of all or part of our business assets, personal information may be transferred as part of the transaction, subject to applicable legal requirements and appropriate safeguards.
We take reasonable measures to ensure that any third parties with whom we share information maintain appropriate standards of confidentiality and data protection.
4. Data Retention
AgriScape Innovations Company Limited will retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements. The retention period may vary depending on the type of data and legal or operational requirements. When personal data is no longer needed, it will be securely deleted, destroyed, or anonymized. We take appropriate steps to ensure stored data is protected against unauthorized access, alteration, or loss. These measures help safeguard information throughout its retention period.
5. Data Security
AgriScape Innovations Company Limited is committed to protecting the security and confidentiality of your personal information. We implement appropriate technical, administrative, and organizational measures to safeguard data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:
- Secure and encrypted storage of sensitive information where appropriate.
- Restricted access to personal data, limited to authorized personnel who require access to perform their duties.
- Regular monitoring and maintenance of our systems to identify and address potential security vulnerabilities.
- Implementation of security procedures and best practices to protect information handled through our website and services.
While we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security, and users acknowledge that they provide information at their own risk. In the event of a security incident that may affect your personal information, we will take appropriate steps in accordance with applicable laws and regulations.
6. Your Rights
Depending on your location and the applicable data protection laws, you may have certain rights regarding the personal information we hold about you. These rights may include:
Right to Access
You may request access to the personal information we hold about you and obtain a copy of such information.
Right to Rectification
You may request that we correct or update any inaccurate, incomplete, or outdated personal information.
Right to Erasure
You may request the deletion of your personal information where such deletion is permitted by applicable law and where we no longer have a legitimate reason to retain the data.
Right to Restrict Processing
You may request that we limit the way we collect, use, or process your personal information under certain circumstances.
Right to Data Portability
Where applicable, you may request that your personal information be provided in a structured, commonly used, and machine-readable format or transferred to another service provider.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time. This includes opting out of marketing communications, newsletters, and promotional messages.
To exercise any of these rights, please contact AgriScape Innovations Company Limited using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
7. Children's Privacy
AgriScape Innovations Company Limited is committed to protecting the privacy of children and does not target individuals under the age of 18. Our website, products, and services are not intended for minors. We do not knowingly collect, request, or process personal information from anyone under 18 years of age. If we discover that a child has provided personal data without parental or guardian consent, we will delete it immediately. If you believe a minor has shared personal information with us, please contact us so we can investigate and take appropriate action.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience. AgriScape Innovations Company Limited is not responsible for the content, security, or privacy practices of these external websites. We encourage users to review the privacy policies of any third-party sites they visit before providing personal information.
9. International Data Transfers
If you access our services from outside Tanzania, your personal information may be transferred to and processed in other countries that may have different data protection laws. By using our services, you agree to this transfer of data across borders. We may store and process your information outside your country of residence, but we take reasonable steps to ensure your data is kept secure and protected in line with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised Effective Date. Users are encouraged to review this policy periodically
11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, you can contact
AgriScape Innovations Company Limited (ASI Co. Ltd.)
P.O. Box 1277, Morogoro, Tanzania
MODECO B, Near Open University of Tanzania, Morogoro
Phone: +255 753 720 600 | +255 799 769 106
Email: info@agriscapeicl.co.tz | agriscapeicl@gmail.com
Website: www.agriscapeicl.co.tz
Office Hours:
Monday – Friday: 08:00 – 18:00
Saturday: 09:00 – 17:00
Sunday & Public Holidays: Closed
